• Plan and control budget and expenditures
• Supervise other workers
• Establish and implement policies and procedures
• Assign, co-ordinate and review projects and programs
• Determine and establish office procedures and routines
• Oversee the classification and rating of occupations
• Plan, develop and implement recruitment strategies
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Oversee the analysis of employee data and information
• Answer electronic enquiries
• Oversee development of communication strategies
• Compile data, statistics and other information
• Oversee the preparation of reports
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Liaise with management, union officials and HR consultants
• Organize and administer staff consultation and grievance procedures
• Plan, organize, direct, control and evaluate daily operations
• Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Conduct research
• Perform data entry
• Work with the marketing department to understand and communicate marketing messages to the field

Languages

English

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years